Before a trip starts, every student receives an information docket and a laminated ID card or wristband with emergency contact numbers — so help is never more than one glance away.
Parents and teachers can check a live feed of the tour on our website — see your kids in action, in real time.
Round-the-clock connectivity with the group via mobile phone, so parents or the school can reach them at any time. Emergency contacts for the local tour operator and hotel are shared in advance.
We choose hotels and youth hostels with inside corridors rather than outside balconies, and only book 3–5 star accommodation for good sanitation, security and round-the-clock medical staff availability.
A local tour director who understands the destination stays with the group at all times. Students are never allowed to leave the accommodation alone, for any reason.
A network of overseas offices that can respond quickly in case of any emergency, wherever the group is travelling.
Every tour is fully insured against unforeseen circumstances — no exceptions.
